Coffee
The Useful Details
Your Privacy.
Who We Are
Cold Blue Coffee operates coldbluecoffee.com. Contact info@coldbluecoffee.com with questions about your information.
Ordering And Your Account
We use the contact and delivery details you provide to process payment, prepare and deliver your order, send transactional messages and respond to questions. Optional account access uses a private, expiring email link. Keep private order and sign-in links confidential.
Payments And Delivery
Stripe processes payment on its secure checkout. Cold Blue Coffee does not collect or store your complete card details. Delivery details are shared with the carrier and shipping services needed to fulfil your order. Our hosting provider handles transactional email.
Customer Support
We retain the messages and order context needed to help you. Mia uses OpenAI assistance for routine coffee and order guidance, with relevant public coffee information and your message history. Questions requiring a refund, order change or other decision are referred to the team. Do not send payment credentials or other sensitive information in a support message.
Essential Storage
We use essential session cookies for secure checkout and account access, and browser storage to remember your bag and motion preference. Optional Google Analytics is loaded only if you choose Allow Analytics. It measures public-page views, coffee interest and shopping actions with cookies and technical browser information. For a consenting customer returning from a new checkout, a confirmed purchase can include a non-secret transaction reference, coffee selections, quantities, value, shipping and tax. We do not send your name, email, address, payment details, private links or form contents, and advertising personalization is disabled. Use Your Privacy Choices on this page to change your preference. Transactional email does not subscribe you to marketing.
Security And Your Choices
We use access controls and encryption to protect private records. No online service can guarantee absolute security. Contact us to request access to, correction of or deletion of your information; some transaction records may need to be retained for accounting, legal or fraud-prevention purposes.
Policy Changes
Changes to this policy will appear on this page. Last updated November 11, 2026.